Our Commitment

At Dexton, we treat all personal information with the utmost care. We comply with Australian privacy laws  and follow best practices to keep your data safe and secure.

Why We Collect Personal Information

We collect personal data to:

  • Provide our products or services to you

  • Process transactions

  • Better understand your needs and preferences

  • Offer you relevant services or promotional offers (if you opt in)

  • Improve our customer experience

How We Collect Information

  • When you register or place an order on our site, you provide details like your name, email, address, and phone number.

  • We may verify the information you submit to ensure accuracy.

  • We also collect and store order history so that repeat transactions are smoother.

What We Collect

Typical personal information we collect includes:

  • Your name (or business name)

  • Delivery / billing address

  • Email address

  • Phone number

  • Any other information you supply when contacting or registering with us

Call Recording (if applicable)

If you contact us by phone, we may record or monitor the call for training, quality assurance, or compliance. These recordings are treated as personal information. Only authorised staff or service providers can access them, and they’ll be deleted when no longer needed. We do not use call recordings for marketing.

Sharing Your Information

We may share your data with:

  • Delivery or courier companies (to deliver orders)

  • Third-party service providers (e.g. call centres, IT providers)

  • Other business partners if needed for legitimate business reasons

We won’t use your personal information for unrelated purposes without your consent.

Security Measures

  • We use Secure Sockets Layer (SSL) technology to encrypt sensitive data.

  • Your information is stored on secure servers.

  • Access to personal data is limited to approved staff and partners under strict confidentiality requirements.

Cookies & Site Analytics

  • We use cookies to understand how you use our website (which pages, how long you stay, etc.).

  • Cookies don’t personally identify you, unless you’re logged in.

  • You can control cookies via your browser settings — but note that switching off cookies may limit some website functionality.

Direct Marketing

  • We will only send you marketing emails or mail if you opt in.

  • If you no longer want to receive marketing communications from us, you can unsubscribe at any time by contacting us or via the “unsubscribe” link in our emails.

Changes to This Privacy Policy

  • We review our privacy practices regularly.

  • If we make changes to this Privacy Policy, we will update this page to reflect them.

Accessing / Correcting Your Information

You can request:

  • A copy of the personal information we hold about you

  • Correction or update of your personal information

  • Deletion of your information (subject to legal or regulatory requirements)

To make such a request, please contact us (see “Contact Us” below).

How to Contact Us

If you have any questions or concerns about your privacy or our policy:

Dexton
Email: sales@dexton.com.au
Phone: 1300 339 866
Address: 16 Minnie St, Belmore NSW 2192

Contact Us